He said I needed to play for at least 15 minutes to get points. I went back to ask about it but the gentlemen, his name was Alan, just blew me off saying I didn't earn points. After I left I saw no there were no points credited to my account. I spent the majority of my time at one table. I only had an issue with a craps table supervisor about my club card.
I found most of the staff to be very friendly and helpful, especially the bartenders. Luckily I walked away up a couple hundred but could easily (and quickly) gone the other way. If I were a local I certainly wouldn't put that kind of cash down routinely. We did visit over Labor Day weekend so maybe they just raised them for the holiday. I was a bit shocked to see $25 minimum bets on all the table games. For me, these things make a casino a worthwhile entertainment spot even if you don't end up winning, you spent an entire night having fun. I didn't see a sports book, but wasn't really looking either. To me this means: real slot machines, more than a few table games, poker rooms, separate high roller area, good restaurants, live music and a players club with a good introductory rewards program. It has the luxury feel of a Vegas style casino with the standard stuff I expect at this level. The Horseshoe is definitely one of the nicer casinos we've visited on the east coast. We travel a lot for work and try to visit a local casino everywhere we go.